Introduction

Aneesoft Video Converter Pro Help

Introduction

  • About Aneesoft Video Converter Pro
  • System Requirements
  • Supported Formats
  • Installation & Uninstallation
  • Registration

Getting Started

  • Source Setup
  • Output Setup
  • Start Conversion

Advanced Features

  • Video Merging
  • Video Trimming
  • Video Cropping
  • Add Special Effects to Video
  • Add Watermarks to Video
  • Deinterlace

FAQ

Technical Support

* This user's guide mainly fouces on Aneesoft Video Converter Pro, but it also applies to other Aneesoft's video converters. Features or video formats referred in sections marked with "*" may be missing in programs other than Aneesoft Video Converter Pro.


About Aneesoft Video Converter

About Aneesoft Video Converter Pro

Aneesoft Video Converter Pro is the ultimate solution to your need of converting video files among various different formats. With its help, it would be insanely easy for you to prepare your videos for the playback on a number of popluar mobile devices, including smart phones, tablets, and MP4 players, and a lot of software.

With the assistances from Aneesoft Video Converter Pro, you can: (*)

  • Convert video files among almost all formats,
    This application transforms video files among nearly all the formats: (inc. MPEG-2 HD and WMV HD), MOD, M2TS, AVI (DivX,Xvid, etc.), MP4 (inc. Sony PSP and Apple iPod), WMV, 3GP, QuickTime (MOV), VOB, MPEG-1, 2, 4,H.263, H.264, Real Video, MKV, FLV, etc.
  • Make the most use out of your portable media devices,
    Files generated by this Application can conveniently be added to and played on a number of mobile devices including iPods, iPads, iPhones, Android Phones, Windows Phones, Various tablets, PSP, Walkman, Zune, and Zen, and other advanced multimedia gadgets like PlayStation 3, XBox 360, and many more. Watching them on the go is now a reality because of this awesome application.
  • Make videos compatible with Apple software,
    With help from this phenomenal application, you can make videos of various formats Apple software-friendly, thereby working on them for other purposes without any fuss whatsoever. It is so convenient and efficient.
  • Edit all the videos imported,
    The application enables you to crop, trim, add watermarks and special effects, and merge multiple videos with ease. So from now on, you can only work on the parts of the videos you actually want and in the way you like, rather than deal with the whole thing, which can be very complicated and time-consuming.
  • Extract soundtracks from the videos.
    This application can have soundtracks extracted from files of (inc. MPEG-2 HD and WMV HD), MOD, M2TS, AVI (DivX,Xvid, etc.), MP4 (inc. Sony PSP and Apple iPod), WMV, 3GP, QuickTime (MOV), VOB, MPEG-1, 2, 4,H.263, H.264, Real Video, MKV, FLV, etc.


System Requirements

Processor | 1GHz or above Intel or AMD CPU
OS | Microsoft® Windows XP (SP2 or later), Windows Vista
RAM | 512MB RAM (1G or above recommended)
Free Hard Disk | 20MB space for installation
Graphic Card | Super VGA (800600) resolution, 16-bit graphics card or higher


Supported Formats (*)

Supported Input Formats

Video Formats Standard Definition Videos:
3GP File(*.3gp,*.3g2), Advanced Systems File Format(*.asf), Gif\Tiff File(*.gif,*.tif,*tiff), Audio Video Interlace File(*.avi), Digital Video(*.dv,*.dif), DVD Video File(*.vob), Flash Video Format(*.flv,*f4v), iTunes Video File(*.m4v), Matroska Video(*.mkv), Microsoft Digital Video Recording (*.dvr), MJPEG Video Format(*mjpg,*.mjpeg), MPG Video File(*.mpg,*.mpeg,*.m2v,*.mpa), MPEG-4 File(*.mp4), MPV Video(*.mpv), NUT Video(*.nut), Nullsoft Stream Video(*.nsv), Quick Time Video(*.mov,*.qt), Raw Video File(*.h261,*.h263,*.h264), Real Video(*.rm,*.rmvb), SUN AU Format(*.au), (S)VCD Video File(*.dat), Video Transport Stream File(*.ts,*.t2,*.m2t), Windows Media Video(*.wmv), YUV Video File(*.yuv), MOD Video File(*.mod), TOD Video File(*.tod), VRO Video File(*.vro), DIVX Video File(*.divx), DVD ISO File(*.iso)
High Definition Videos:
H.264/MPEG4 AVC Video(*.m2ts,*.mts), AVCHD(*.m2ts,*.mts), HD Audio-Video Interlace Video(*.avi), HD MPEG2 Video(*.mpg,*mpeg), HD MPEG-4 Video(*.mp4), HD MPEG-4 TS Video(*.ts), HD Quick Time Video(*.mov), HD VOB Video(*.vob), HD WMV Video(*.xwmv)
Audio Formats | Advanced Audio Coding File(*.aac), Audio Codes 3 File(*.ac3), Audio Interchange File Format(*.aiff), Monkey's Audio Files(*.ape), Free Lossless Audio Codec(*.flac), MP3 Files(*.mp3)MPEG Layer II Compressed Audio File(*.mp2), MPEG-4 Audio Files(*.m4a), Ogg Vorbis Audio Files(*.ogg), WAVE Audio Files(*.wav), Windows Media Audio Files(*.wma), MKA-Matroska Audio(*.mka)

Supported Output Formats

Video Formats Standard Definition Videos:
H.264 Video(*.mp4), MPEG-4 Video(*.mp4), MPEG2 PS Video(*.mpg), DVD MPEG2 PS Format(*.vob), Super VideoCD MPEG2 PS Format(*.mpg), MPEG1 Video(*.mpg), MOV-QuickTime Video(*.mov), M4V-iTunes Store Video(*.m4v), ASF-Advanced Streaming Format(*.asf), AVI-Audio-Video Interleaved(*.avi),DivX Video(*.avi), Xvid Video(*.avi), WMV-Windows Media Video(*.wmv), FLV-Flash Video(*.flv), SWF-Shockwave Flash(*.swf), RM-RealMedia Video(*.rm), MKV-Matroska Video(*.mkv), 3GPP-3rd Generation Partnership Project(*.3gp), 3GPP2-3rd Generation Partnership Project 2(*.3g2), Digital Video File(*.dv), WebM Video File(*.webm), MPEG2 TS Video(*.ts)
High Definition Videos:
HD H.264 Video(*.mp4), HD MPEG-4 Video(*.mp4), HD MOV Video(*.mov), HD MKV Video(*.mkv), HD MPEG2 Video(*.mpg), HD ASF Video(*.asf), HD AVI Video(*.avi), HD WMV Video(*.wmv), HD FLV Video(*.flv), HD MPEG2 TS Video(*.ts)
Audio Formats | AAC-Advanced Audio Coding(*.aac), M4A-MPEG-4 Audio(*.m4a), AC3-Dolby Digital Audio(*.ac3), MP3-MPEG Layer-3 Audio(*.mp3), WMA-Windows Media Audio(*.wma), WAV-Waveform Audio(*.wav), OGG-Ogg Vorbis Audio(*.ogg), AIFF-Audio Interchange File Format(*.aiff), FLACFree Lossless Audio Codec(*.flac), AMR-Adaptive Multi-Rate Audio Codec(*.amr), MKA-Matroska Audio(*.mka), MP2-MPEG Layer-2 Audio(*.mp2), AU-SUN AU Format(*.au)
Optimized Presets for Mobile Devices and Software | Apple Devices: iPad, iPhone, Apple TV, iPod
Apple Software: iTunes, iMovie, iDVD, Final Cut Pro
Game Consoles: Xbox 360, PSP Video, PS3 Video, Wii Video, Nintendo DS
Mobile Phones: Android Phones, BlackBerry Phones, Windows Phones, Symbian Phones
Tablets: Amazon Tab. Samsung Tab, BlackBerry Tab, HP Tab, Dell Tab, Motorola Tab, ARCHOS Tab, ASUS Tab, Lenovo Tab, Acer Tab, HTC Tab
Portable Video Player: Walkman, Zune, Palm, Creative ZEN, Sansa, ARCHOS, iRiver
YouTube: FLV-Flash Video(*.flv), H.264 Video(*.mp4), HD H.264 Video(*.mp4), WebM Video File(*.webm)


Installation and Uninstallation

Installation & Uninstallation

Installation

Follow the following steps to install Aneesoft Video Converter Pro:

  • Download Aneesoft Video Converter Pro setup file named aneesoft-video-converter-pro.exe.
  • Double click the .exe file to start installation.
  • Follow the wizard to finish installation. When the installation is completed, you would get an icon like the one below on the desktop if you ticked off the option 'Create a Desktop icon'.
Uninstallation

Click Start -> All Programs -> Aneesoft -> Aneesoft Video Converter Pro-> Uninstall Aneesoft Video Converter Pro to delete Aneesoft Video Converter Pro from your computer.


Registration

Follow the steps below to register Aneesoft Video Converter Pro:

  • Step 1: Buy Aneesoft Video Converter Pro
    A user can either click the Help menu and select "Buy Aneesoft Video Converter Pro" to visit the purchase page of Aneesoft Video Converter Pro or just click the link below and follow the directions on our E-commerce service website: http://www.aneesoft.com/win-products.html Please note that our products are licensed on per computer basis, rather than per user, site or company basis. For example, if a person uses 2 computers and wants to install and use the Aneesoft Video Converter Pro on both computers, he or she has to purchase 2 licenses.

  • Step 2: Register the Program

    After successfully purchasing the application, a registration mail from us with your registration code in it shall immediately be dispatched to your email account. Click the "Help" menu and select "Register Aneesoft Video Converter Pro". In this registration window appeared, you need to copy-and-paste the registration key received into the “Keyode” box and then hit the “Register” button to finish the entire process (Please mind that the Registration Key is case sensitive; thus always try NOT to type it manually, as there is usually a great chance you may mistakenly mis-type one letter or two, causing the failure to register the application).


Getting Started

Aneesoft Video Converter Pro comes with an intuitive and friendly interface. You can easily get started by following three steps underneath.
  • Source Setup
  • Output Setup
  • Start Conversion


Source Setup

In order to convert the videos, you initially need to import them into the list. It is actually fairly simple to get this job done quickly within just a few clicks.

Add Video File(s):

Click [image] or choose "File" > "Add File(s)..." to add separate video files from your hard drive.

NOTE: If you want to re-arrange the sequence of the loaded files, you can simply right-click the select file and choose the "Move Up" or "Move Down" option.

To Remove File(s):

Right-click on the selected file(s) and choose the "Delete" [image] option. If you want to clear the list (remove all files), you need to right-click on the list and choose the "Clear" option from the menu.
NOTE: Files are NOT deleted from your computer when you have them removed from this list.

Tips:
1. This program has a feature of previewing the videos added on the list. To play a file, select it from the list and click "Play" button [image] , you can also drag the slider to jump to any frame of it.
2. The Snapshot feature enables you to take and store any image you like from the video. Choose a file from the file list and click "Play" button in the window. When the image you favor appears on the screen, click on "Snapshot" [image] button to save the current picture to the snapshot folder, which can be changed by tapping on "Reset Snapshot Folder" [image] and selecting a folder to be the place where you want the pictures to be saved.


Destination Setup

Output Setup

After adding files to this program, you then need to select a format into which you want the files to be converted and specify a location where you want the output files to be stored.

1. Audio & Subtitle Stream Setup:

    In some cases, videos may come with multiple sountracks and subtitle sets, and you may want to get one particular set of soundtracks and subtitles on output videos. In such situation you will find the audio and subtitle stream setup feature in Aneesoft Video Converter Pro quite handy and helpful.
    To use this feature, you need to:
    1. Highlight an imported video from the list.
    2. Click on the "Audio Stream" tab on the right to select a soundtrack from the menu appears.
    3. Tap on the "Subtitle Stream" tab on the right to pick a subtitle set from the menu appears.

2. Select An Output Format: (*)

  • You first need to highlight those items that you want to convert first, and then tap on "Output Format" tab on the right. A a list shall appear from which you can pick a given format that you want, and you then need to make your choice.

    * How many kinds of or what kind of supported output formats depend on which program you are using. The screenshots of output options above are taken from Aneesoft Video Converter Pro. So if you are not using Video Converter Pro, you may not be able to convert videos to some formats shown above.

    Tip: To adjust output settings, you can customize all the specific parameters of the output format by hitting "Settings" [image] button and changing the figures in the settings window (like the one underneather).

    Glossary:
    Output Format: By clicking on this tab, you can get it activated that the list from which you pick output format.
    Video Quality: It is able to quite quickly and conveniently help you set a video quality standard for files generated without going through all the specifics.
    Video Codec: Generally, it has been pre-set by the developers who thoroughly and seriously considered users needs; thus it works pretty well in terms of both quality and speed.
    Video Resolution: It specifically relates to the output video s resolution. It is not quite advisable to set it to a exceedingly high standard unless you truly have to for some reasons, since the files generated can be ridiculously huge and the converting process can be more time-consuming.
    Video Bitrate: Video bitrate specifies the amount of information stored in the video. The higher bitrate you choose, the clearer output videos would be. This very setting normally depends on selected resolution, and it would be better to leave it auto. If you must need to make videos generated clearer, you can always try to increase the figure.
    Video Frame Rate: The framerate determines how fast video frame refreshes. For videos of lots of intense moving actions, you probably need a higher framerate to combat jerkiness. The default value suffices in most cases.
    Audio Quality: It can quite quickly and conveniently help you set an audio quality standard for files generated without going through all the specifics.
    Audio Codec: Generally, the default setting for each format has been set by the program. In most cases, the pre-set codec works very well in terms of both quality and speed.
    Audio Bitrate: The audio bitrate determines the amount of information stored in an audio file. A higher bitrate considerably contributes to a better audio quality; yet, the file s size, on the other hand, usually tends to get bigger accordingly.
    Audio Sample Rate: The audio sample rate determines the  resolution of the audio files. The higher sampling rate is, the clearer audio file would be. However, like what was mentioned above, its size increases accordingly as well.
    Audio Channel: You can use either 1 (mono) or 2 (Stereo) effect. The latter one is pre-set.

3. Set Output Directory:

  • The "Destination" tab allows you to choose a folder where you want the files generated to be saved to. Click on it and you can make the change in the new window pops out. Tip: If you want to quickly open the output folder (the folder where you save the output files), you can easily do so by tap on the little blue folder-looking button [image] adjacent to the "Destination" tab.


Start Conversion
At this point, you can simply initiate the conversion by clicking on "Start" [image] button on menu bar. There are also two other function buttons there - "Pause" and "Stop", both of which also control conversions, respectively.


Advanced Features

Aneesoft Video Converter Pro not only can help you combine multiple clips and convert the merged file, but also has several basic, yet practical editing features that can offer you assistances in terms of cropping area size, adding special effects, putting on watermarks, and removing interlace effects.
  • Video Merging
  • Video Trimming
  • Video Cropping
  • Add Special Effects to Video
  • Add Watermarks to Video
  • Deinterlace


Merge Video

Video Merging (*)

The program supports merging multiple videos into just one and converting it to the format you want afterwards.
To Do This:
1. Highlight the items that you want to combine.

2. Click on "Merge" [image] on the menu bar, those files selected would merge into one and be added to the files list.

3. Select the merged from the list, and then you can either choose a output format for it or do some editings on it.


Trim Video

Video Trimming (*)

The application provides you with this really cool feature, allowing you to take the part you like out of the original video, and then simply convert just this part rather than the whole thing.

To Do This:

  1. You need to select the clip from the file list, and then click on "Edit" [image] button to activate the editing panel.
  2. Click "Play" [image] button to play the selected clip.
  3. Click on "Start Clip" [image] button to set the starting point in the playback. When the file jumps to the end of the part you like, you just need to tap on "End Clip" [image] button to mark the point. The timer underneath the preview screen clearly shows this clip s beginning point, ending point, and the length.
Tip: 1. You can also relocate the left marker and the right markers of the seek slider to quickly determine a specific part of the video to be converted.

2. You might as well use "Next Frame" [image] to make the editing more precise than ever.
3. The "Reset" [image] helps you get everything back to exactly what it was like and where it was.


Crop Video

Video Cropping (*)

This program is also equiped with video cropping feature, enabling you to crop the area you like from the source.

To Do This:
Choose the file you want to crop from the list and click "Edit" [image] button to activate the editing window.

  1. In the "Crop" tab, check "Enable Crop".
  2. Adjust the figures "Crop Width" and "Crop Height" to set the cropping area's size.
  3. Adjust the figures "Crop Left" and "Crop Top" to re-position the cropping area.

Tip: You can adjust the cropping area manually by dragging the rectangle on the screen around or change the size of the screen to get different crop area by dragging the little triangles when the mouse is on the edges. You are also allowed to select an output ratio for cropping by tapping on the "Crop Aspect Ratio" tab. There are four options available there: Any, 4:3, 16:9, and Keep Original Ratio.


Add Special Effects to Video (*)

To make your videos look special and unique, you can always utilize the "Effects" function. You may also change "Brightness" and "Contrast" of the videos and apply add more effects on them.

To Do This:
Select the file you want to edit from the file list, click on "Edit" [image] button to activate the editing panel, and then click "Effect" tab to go to the effect settings panel.

  1. Check "Enable Effect" box.
  2. Set "Brightness": Re-position the lightness control slider to set the lightness for the output video.
  3. Set "Contrast": Re-position the contrast control slider to set the contrast for the output video.
  4. Tap on the "More Effects" tab to pick a special effect from the list for the output video if you want one.


Add Watermark to Video

Add Watermarks to Video (*)

This application has watermark adding feature. Simply select the file you want to edit from the list, click on "Edit" [image] button to activate the editing feature, tap on "Watermark" tab to switch to watermark setting panel, and then check "Enable Watermark".

Add Text Watermarks

  1. Check "Text" to enable text watermarking.
  2. Type the text you want to use as watermark in the corresponding blank, and set characters’ the font, color, and size by hitting the button adjacent to it.

Add Image Watermarks

  1. Check "Image" to apply graphic watermarking.
  2. Choose the picutres that you want to apply on the clip from your computer.
  3. Alter their sizes accordingly.

Set the degree of Transparency

    By moving the little slider right next to Transparency, you can give the text and image you have added to the video a desirable transparent degree.

Re-position the Texts and Imanges

    When the texts and pictures have been inputed, you can relocate them to wherever you want them to be by simply dragging them around.


Merge Video

Deinterlace (*)

In some cases, videos may have that interlace effects, which can be fairly disturbing and distracting and considerably negatively affects the experience of video viewing. However, by using the deinterlace feature of Aneesoft Video Converter Pro, all these videos are going to be interlace-effect-free quite easily.

To Do This:
From the source list you can choose the file you want to de-interlace and click on "Edit" [image] button to activate the editing window.

1. In the Deinterlace tab, check the "Enable Deinterlace" option.
2. In "Begin Deinterlace" and "End Deinterlace", you need to choose the exact time points to specify when you want the deinterlace effect to begin and end.


Merge Video

Frequently Asked Questions

1. Why did not I receive the Registration Key after the purchase?

There are several possibilities here. First, you might mis-type the email address when you were placing your order(s). Second, you might use a different email account to complete the purchase process. Third, the registration email we send to you sometimes can be recognized as a junk one by the email box and thus directly goes to the Spam box, rather than the Inbox. So it is quite advisable to check there before requesting us to re-send the code(s).

If you did not receive the Registration Key, going to the Spam box of the email account to find out whether it is there would be your first move. If no registration email from us could be found in either the Inbox or the Spam box, to retrieve the key code, you can always write an email with the exact order number and the correct email address used in the purchase process to sales@aneesoft.com. We will help you with that.

2. How am I supposed to get my Registration Key back if I lost it?

To have your Registration Key back, you need to provide us with the invoice or order number of that very purchase by emailing to sales@aneesoft.com. We will then send it to you as soon as possible.

3. What should I do if I want to use a program that I bought on a different computer?

All the licenses sold on our website are single-user, meaning you are allowed to use the program on one computer. If you want to use the program on a new computer, please uninstall it from the old computer first, and then install it on the new computer.

But if you have a desktop PC and a laptop, and you don't use the program at the same time, you are permitted to install the program on the two computers. Please note our license policy as below: Installation of the program purchased under a Single-User Personal License is restricted to one single personal computer owned by or under control of the licensee plus one additional computer also owned by the licensee, e.g.: One computer at home and another at work, or a desktop at home and a laptop at home. However, at any given time only one copy of the purchased programs may be in use.

For those who want to purchase Multiple-Users Licenses, please contact our sales department at sales@aneesoft.com for more solid and detailed information, including pricing, legal agreement and specific usage, etc.

4. What do I do to speed the conversion process up?

A number of factors, from the source files (including their quality, format, length and size, etc) to computer configuration to the settings for outputs, can have great impacts on how much time the process needs to complete. To speed things up, therefore, one can always try to use smaller videos as source, do the conversion on a better computer, or change the video and audio quality of output videos to a lower standard, respectively.

5. Which output option is my best shot?

There is no universal answer to this question, as people may have different major concerns. Our programs have quite a range of output options specifically designed for given devices. You can go to the column named after the device and choose the one based on your primary concerns (e.g. those who only want the best viewing experience and are not concerned about the size of the file generated should pick the ones of the highest quality; if one wants to keep the converted file small and to make the conversion quite short, one can have the ones of the poorest quality as the winners).

6. Why are black bars on the left or right side (top or bottom) of the video generated?

This problem happens because the original video's aspect ratio is not consistent with the counterpart of output file. For instance, for a video whose resolution is 1280 x 720, its aspect ratio is 16:9; so if the output file's aspect ratio is not of 16:9, black bars will be added to make the compensation, avoiding the picture to be twisted. To fix this problem, therefore, you need to change the resolution of output video to the one consistent with that of source file; if no identical resolution or aspect ratio is available (this happens because some videos have very uncommon resolution), to minimize these black bars, the closest ones should be selected.

7. What should I do if the program(s) that I bought did not work properly? How can I get the problem resolved?

Problems happen because of a variety of reasons. To determine what exactly went wrong causing them and come up with solutions to have them fixed, we need to study the log files, all of which recorded what exactly went wrong in detail, generated by the program(s). With the absences of them, there would not be too much we can do. So please send them to us, and we will do our utmost to help you fix it as soon as possible.

You may find the Log folder at: C:\Program Files\Aneesoft\Aneesoft XXXXX XXX\Log (assuming you've installed this program by default) (If you are using either Windows Vista or Windows 7, there probably would be no log files in that folder. In this case, please launch the program as administrator by right-clicking on the program's icon and selecting the "Run As Administrator", and then do whatever you did leading to that very problem again exactly to generate the log files we need).

8. How to place an order?

To purchase the software you adore, you need to go to the "Purchase" page, find that specific program, click the "Buy Now" besides it, and do as told in following pages. We are using SWREG as our online purchasing agent, please click the Buy Now button to order it on line, this will redirect to SWREG online order form. Please fill out the form and click submit. The registration key will be emailed to you as soon as the order transaction finished. This is usually immediate when paying online by credit card. If you have any problems with the order process, please write to us support@aneesoft.com.

9. What is the company’s upgrading policy?

Unlike other companies, which charge paid customers for upgrades, we provide every license owner with free life-long free upgrading service. Users can download the latest versions of the programs they have at our website and have them registered with their Registration Keys at no charge, regardless of whether a given update is a minor or major one.

10. What payment methods do you support?

• Credit cards (Visa, MasterCard, Discover,etc)
• PayPal
• Phone order and Fax Order
• Bank Transfer

11. What is "Registration Backup Service"? Do I have to buy it?

The Registration Backup Service is a service offered and charged by SWREG during the purchase of certain software products which require the use of a registration code or key for full access or use. With this service, SWREG retains a backup copy of your registration code, for a period of a year, should you need it again in the event of loss, a computer crash, virus, etc. For the reference on the terms and conditions, please contact SWREG.

No, you do not have to buy the "Registration Backup Service". We do provide all of our customers with Registration Key retrieving service for free. If you lost your keycode, you would be able to get it back from us directly by sending us an email with two simple things: the email address used to receive the registration email at the first place and the invoice or the order number of that very purchase.

12. What is the company’s "return policy"

A " try-before-buy "version lets you make the best purchase decision and make sure that the product is compatible with your computer system and meets all of your specific requirements. We also encourage you to explore the product web pages to obtain comprehensive product information before purchasing the full version. If for any serious reason you are not satisfied with our products, you can contact us sales@aneesoft.com within 30 days of the date of purchase for a full refund. Note: Please provide your order number or other identifying information when sending us the email.

13. What should I do if I purchased the wrong version of a program? (Say I wanted to buy a copy of an application’s Windows version, yet I mistakenly bought its counterpart in Mac version)?

In this case, please delete the wrong software mistakenly downloaded to the computer first. And then please contact us immediately at support@aneesoft.com, providing us with the email address used to receive the registration email and either the invoice or the order number of that very purchase. After receiving all the materials, we will switch the products for free and send out a new Registration Key.


Technical Support

Contact Us

Any time that you need help with using Aneesoft products, please contact our support team at support@aneesoft.comOur customer service staff will reply your emails within 24 hours.